Global Businesses Need Local Customer Service

Global Businesses Need Local Customer Service

   3 important reasons why localized customer care is quickly becoming the next customer service trend for global businesses Consumer shopping habits have shifted heavily towards digital over the last few years. This has made e-commerce…
Examining Your E-commerce Fitness

Examining Your E-commerce Fitness

 Is Your Company’s Sales Model Fit to Last? Feeling uncertain this summer about what the future holds? We get it. In just six intense months we have navigated a lot of unchartered waters so far this year. By all accounts we should…
Grow Your Business with a Reseller Program

Grow Your Business with a Reseller Program

Keys points • What is a reseller? • Why are resellers important for your channel management strategy? • What makes a great reseller program? • Building your reseller program with Nexway The Nexway Reseller Portal simplifies…
What Does It Really Mean to Be a Merchant of Record?

What Does It Really Mean to Be a Merchant of Record?

Your options and obligations as a seller of online goods and services You’ve probably seen the term Merchant of Record (or “MoR,” for short) thrown around quite a bit. And while it may seem like a rather commonplace concept in the already…
How Is COVID-19 Shaping the Future of E-Commerce?

How Is COVID-19 Shaping the Future of E-Commerce?

Keys points • E-commerce is continuing to thrive, even amid unprecedented change • People are shopping online more than ever before • E-commerce growth isn't created equal • E-commerce will continue to thrive in a post-covid-19…
8 Challenges E-Commerce Businesses Should Be Prepared to Face During the COVID-19 Crisis

8 Challenges E-Commerce Businesses Should Be Prepared to Face During the COVID-19 Crisis

Keep your e-commerce business running strong even amidst economic crisis There’s a good chance you’ve heard about the global novel coronavirus pandemic (aka, COVID-19) in the news. Aside from being a truly catastrophic global health crisis,…
What You Should Know About Chargebacks

What You Should Know About Chargebacks

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 Keys points • State of payment fraud – Trends and insights • Why are chargebacks so problematic? • What are the main causes of chargebacks? Reduce online payment fraud to sustain the health of your…

PSD2: What It Is and Why It’s Important

Here’s everything you need to know to make sure you’re in compliance with the Payment Services Directive (PSD2) by the end of 2020   There’s a good chance you’ve heard a lot of talk about the Payment Services Directive (PSD2)…
Every Business Should Be a Subscription Business

Every Business Should Be a Subscription Business

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A subscription-based revenue model is your ticket to increased revenues So many businesses today—especially within the digital goods space—are fueled by subscription-based revenue models. And for good reason: it’s a proven strategy for…

Navigating Sales Tax Compliance In The United States

The basics of selling digital goods and services to Americans If you’ve ever sold goods or services in the United States, you know just how difficult it can be to navigate the country’s complex web of ever-changing tax laws, rates, and…