Stop Fraud. Grow Revenue.
Every fraud attempt costs more than money – it risks your customers and reputation. Nexway combines AI and expert review to fight fraud, reduce chargebacks, and maximize revenue worldwide.
Fight online fraud and recover revenue globally with Nexway’s trusted partner
Maximize revenue & authorization rate
Expand your digital business. Accelerate good and block bad transactions to ensure high authorization rates and customers keep transacting
Tackle cross-border payments fraud
Nexway supports 90+ various payment methods processing in 140 countries. Be safe everywhere
Reduce chargebacks
Prevent the loss of time and money. Nexway prevents, manages, and resolves chargebacks and disputes on your behalf
Enhance customer experience & data protection
Boost customer conversion and reduce friction with a safe and localized checkout experience while keeping data secure
eCommerce Fraud Statistics
Worldwide eCommerce fraud detection & prevention market size is predicted to grow 17% to $48bn in 2023
Organizations lose 5% of revenue to fraud each year
Chargeback handling cost is from $20 to $100 per incident
Friendly fraud has risen between 20% and 30% in 2022 across the global market
Nexway Capabilities
Fast Order Approvals
. Fraud Scoring: Quickly approve orders with advanced fraud scoring.
Chargeback Management
. Automated Monitoring: Instantly approve legitimate transactions and reduce chargebacks.
. Proactive Alerts: Address disputes before they escalate into chargebacks.
Efficient Resolution
. Immediate Responses: Stop chargebacks with quick refund actions.
Hybrid Fraud Prevention
. Comprehensive Protection: Combine machine learning with expert manual reviews for optimal security.
Secure Payments
. Orchestrated Solutions: Access diverse secure payment integrations.
. PCI Compliance Level 1: Ensure safe online transactions.
Tailored Solutions
. Customized Fraud Strategies: Get personalized solutions to meet your business needs.
Expert Support
. Dedicated Assistance: Benefit from ongoing expert support.
Remove the complexity of selling globally
Running a global online business has never been easier. As your Merchant of Record, Nexway takes care of everything related to compliance, regulations, fraud, and other complicated topics, greatly reducing your risks and liabilities.
Nexway’s Fraud Prevention
An efficient hybrid approach to provide an optimal experience for customers
Order
Machine learning model
Fraud risk estimate
Accept or reject
Nexway Fraud Scoring Procedure
Three separate fraud risk scores are computed and averaged for every transaction via the Nexway platform.
1. Automatically approved
2. Automatically rejected
3. Flagged for manual review
How Nexway helps combine machine learning with manual review
Machine learning
is used to review data and potentially fraudulent risks for accuracy and efficiency
Nexway uses sophisticated algorithms to detect and prevent fraudulent transactions analyzing patterns of behavior and identifying suspicious transactions, such as multiple transactions from a single IP address or unusual purchase amounts.
Nexway fraud experts
are in charge of controls, manual reviews, and the creation of new rules based on emerging types of fraud
Manual reviews confirm or infirm the risk score issued by machine learning. The manual review process creates more data to further train the machine learning system’s algorithm and achieve more accurate results to develop new rules as trends evolve.
Chargeback prevention alerts
are one of the most effective ways to fight chargebacks successfully.
Nexway works with chargeback alert networks that collaborate on a global level with card issuers and merchants to prevent chargebacks
Here is the process of a disputing chargebacks with Nexway
1. Customer disputes a chargeback
2. Issuing bank notifies the alert provider of the dispute
3. Nexway receives the alert and takes action
4. Nexway notifies the alert network that the dispute has been resolved
5. Alert network notifies the issuing bank
Build a fraud prevention system based on human expertise & machine learning to achieve optimal results
What is your organization doing to protect itself from fraudulent activity?
Master the latest fraud trends to protect your business and revenue
Our Expertise. Your Business.
We are using Nexway monetization technology with the support of their team of eCommerce experts. They have demonstrated on multiple occasions their ability to overcome the complexity of enabling consistent & high-performance online sales experience while easing the pain on the user side.
We have integrated Nexway as the Merchant of Record for our VPN Pro service, which has allowed us to ensure our users have a good payment experience with customized flows and designs, and various payment methods.
With the great support of Nexway, we created with Nexway our Bitdefender Reseller Portal. Be built it over the time and continuously implemented new features to improve the capabilities our the user experience.
The FNAC Starter Pack in-app store solution for delivery and renewal was a joint collaboration between FNAC-DARTY and NEXWAY. Our resellers needed a viable, long-term solution allowing them to both enhance the end-user experience within a branded digital environment and increase subscription renewal rates.
NEXWAY takes service to the next level as Merchant of Record for its customers worldwide for processing payments, managing global taxation, and maintaining PCI compliance. They truly know how to fuel strategic account development on a global scale, all with a local, market-specific scope. That is what attracted us to them above everything else.
