Overview Nexway & Winsoft Case Study
Nexway, a leader in global eCommerce and payment solutions, partnered with Winsoft, a prominent software distributor specializing in high-value B2B solutions, to tackle the complexities of operating a worldwide sales model.
With Nexway’s expertise, Winsoft streamlined invoicing, tax management, and customer engagement processes, enabling them to scale efficiently across territories while enhancing customer satisfaction and operational effectiveness.
Customer: Winsoft
Segment: Software Distribution
Vertical: Licensing Software
Target: B2B
Company size: SMB
Challenge 1
Simplifying Global Invoicing for B2B Operations:
Winsoft needed a robust invoicing solution to manage cross-border transactions while ensuring compliance with local regulations. Manual processes were slowing operations, introducing errors, and increasing compliance risks.
Solution
Nexway provided a centralized invoicing platform tailored for global transactions, automating compliance with local regulations and reducing manual workload.
Challenge 2
Navigating Complex Tax Management and Exemptions:
Operating in multiple territories, Winsoft faced the challenge of validating tax IDs, applying exemptions, and meeting varying regulatory requirements.
Solution
Nexway’s tax management platform automated validation processes, ensured compliance, and provided transparent reporting, eliminating inefficiencies and risks.
Personalized, Premium Support for Every Business
Even though Winsoft is not a large enterprise, Nexway offered dedicated support through account managers and CSMs, ensuring premium, personalized assistance. With high availability, responsiveness, and customized solutions, Nexway managed Winsoft’s operations with the same level of care as larger clients
Uplift and Performance Outcomes
The partnership between Nexway and Winsoft has delivered impressive results
Global Invoicing
Optimization
By automating invoicing processes, Winsoft saw a reduction in invoicing errors, improving operational efficiency
Enhanced
Tax Management
Streamlined tax processes resulted in time savings and reduced compliance risks
High-Value
Transaction Support
Nexway’s secure payment solutions enabled Winsoft to handle high-value transactions, enhancing customer trust and satisfaction