Renewing subscriptions
Subscriptions will renew automatically upon expiry, unless cancellation is requested (see cancellation process below).
1. Process the payment on your system (mandatory)
Process the payment on your system before the expiration date.
2. Check that the subscription was created
Check the “Get Subscription Status” API on regular basis (we recommend doing so once every 4 hours) with our subscriptionID, as well as watching for an incremental change in the partner order number generation.
The partner order number is composed of your original partner order number (transmitted in step 1.4) and subscription generation, delimited with dash sign, for example:
• Partner order number after first renewal: PARTNER689-1
• Partner order number after second renewal: PARTNER689-2
• (And so on.…)
3. Get delivery information
When you see a change in the generated number, use your partner order number to call the “Get order data” API to get the order delivery information (such as the license number and activation key).
4. Share the delivery information with the end-user
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