Merchant of Record vs Payment Gateway: Key Differences and Which One Your Business Needs

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Merchant of Record vs Payment Gateway

Merchant of Record vs Payment Gateway: Key Differences and Which One Your Business Needs

In the world of online sales, two terms often surface: Merchant of Record (MoR) and Payment Gateway. While both play critical roles in payment processing, their functions are distinct. Understanding these differences is essential for businesses navigating the complexities of online transactions. In this post, we’ll explore the key differences between a Merchant of Record and a Payment Gateway, and explain why Nexway’s MoR solution is ideal for your business.

What is a Merchant of Record?

Definition and role in online transactions
Merchant of RecordThe Merchant of Record (MoR) is the entity that assumes legal responsibility for processing payments. This includes handling taxes, managing chargebacks, and ensuring compliance with regulations. The MoR essentially takes on the risks of online business operations, making it a crucial partner for businesses aiming for global reach.

Responsibilities of a Merchant of Record
A MoR does far more than accept payments. Here’s what Nexway, as your MoR, handles:

  • Compliance management: Ensures your business complies with global financial regulations and local laws.
  • Tax handling: Manages VAT, sales tax, and other tax obligations based on your customer’s location.
  • Chargebacks & risk mitigation: Resolves disputes, mitigates fraud, and assumes financial responsibility for chargebacks.
  • Payment processing: Collects payments and remits funds securely and efficiently.

Benefits of using a Merchant of Record
Partnering with Nexway as your MoR offers several key advantages:

  • Reduced risk: Nexway absorbs many of the financial and legal risks, allowing you to focus on growth.
  • Simplified compliance: Nexway manages international tax laws, saving you from the complexities of global sales.
  • Streamlined payments: Nexway handles invoicing, payment collection, and remittance, ensuring smooth operations.

Discover Nexway’s Merchant of Record Solution – handle global taxes, payments, and compliance with ease.

What is a payment gateway?

Definition and how it works
Merchant of Record gatewayA Payment Gateway is a technology that securely facilitates the transfer of payment information between the customer and the merchant. It ensures that payment details (e.g., credit card information) are transmitted safely to the payment processor for authorization. Essentially, a payment gateway acts as a bridge between the buyer and the seller in a secure, encrypted environment.

The role of a payment gateway in online sales
While essential for processing transactions, the payment gateway focuses primarily on:

  • Authorization: Verifying that the customer has sufficient funds or credit to complete the transaction
  • Transaction facilitation: Communicating with the payment processor to authorize the payment
  • Data security: Using encryption to ensure the safe transmission of sensitive payment data

Popular Payment Gateways
Examples of well-known Payment Gateways include:

Considering simple payment processing? Compare payment gateways and see if a Nexway Merchant of Record could give you more global reach and compliance coverage.

Merchant of Record vs. Payment Gateway: Key differences


Compliance & tax handling

Merchant of RecordA major difference between MoRs and payment gateways is the management of compliance and taxes. Nexway, as your MoR, ensures compliance with complex tax laws across multiple jurisdictions, managing VAT and other regulatory requirements. On the other hand, payment gateways typically don’t handle tax calculations or regulatory compliance.

Chargeback & fraud management
Merchant of RecordNexway takes full responsibility for chargebacks, fraud prevention, and disputes. If fraud or a dispute occurs, Nexway absorbs the financial risk and resolves the issue. In contrast, payment gateways often offer basic fraud detection but don’t manage chargebacks or take financial responsibility for fraud.

Global sales & localization
Merchant of RecordNexway’s MoR solution provides localized payment methods, currency conversion, and compliance with global tax regulations. A payment gateway typically processes payments in one currency and may lack the necessary tools for global sales.

Which one does your business need?

Choose a Merchant of Record if:

  • You operate globally and face complex tax obligations
  • You want a partner to manage fraud, chargebacks, and compliance risk
  • You sell SaaS, gaming, or digital products with strict regulatory requirements

Use a Payment Gateway if:

  • You need a simple solution for local payments
  • Regulatory and tax compliance is not a major concern
  • Your business operates locally or in simple tax regions

Not sure which solution fits your business?
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Making the right choice for your business

Selecting between a Merchant of Record and a Payment Gateway depends on your business model, target markets, and compliance requirements.

For businesses pursuing global digital expansion, Nexway’s MoR solution provides:

  • Full compliance with international regulations
  • Fraud prevention and chargeback management
  • Seamless global payments and localized checkout

With Nexway as your MoR, you can focus on growing your business worldwide, while we handle the complexities of payments, taxes, and compliance.

Ready to scale your business globally? Learn more about Nexway’s Merchant of Record solution and start simplifying your payments today.