« myAccount »

Your end-user will be granted a secured personal account from the beginning of his relationship with your company. He will be able to : • Access and edit his personal information (name, billing address, password, contact email…) • Access…

Focus on your subscriber experience

The subscription business is based on predictable recurring revenue, which is strongly depending on customer loyalty, and, by extension, in customer satisfaction and smooth user experience. Nexway solution empowers you to offer the best…

Monitoring

View active subscriptions (history and details) In order to monitor and follow closely your subscription business, and be able to answer any of your customers questions, you are able to access the full listing of your active subscriptions,…

e-Mails

At any stage of the subscription lifecycle, it is essential to keep in contact with your customer. When subscribing to your offer, he expressed a personal involvement that you need to acknowledge and support. We offer the possibility to reinforce…

Upgrade & downgrade

It is undisputed today that one of the main indicators of your subscription business health is the lifetime value of your customers: you need to keep your customers loyal, and then be flexible enough to answer their evolving needs all along…

Currencies

To help you grow your customer base and business internationally, Nexway Monetize provides a multi-currency feature that allows you to accept payment in several currencies. This benefits both you and your shoppers as it satisfies their preference…

Payment methods

Monetize allows payment processing in 140+ countries. You can easily adapt them to your regional business. Offering the preferred payment methods per country/region is essential to efficiently run your business worldwide and obtain the best…

Chargebacks

Chargebacks were designed to protect shoppers from unauthorized transactions and dishonest merchants. They result in the return of funds to a shopper and the loss of sales for businesses. The difference, however, is that with chargebacks, instead…

Refunds

A refund is a return of funds to a shopper for the purchase of a product or service. In some geographical locations, like in the European Union, shoppers are entitled to a right of withdrawal (cooling-off period) for products and services that…

Refund and chargeback management

Handling refund requests and chargebacks is one of the many services we offer at Nexway. • Refunds • Chargebacks