« myAccount »

Your end-user will be granted a secured personal account from the beginning of his relationship with your company. He will be able to : • Access and edit his personal information (name, billing address, password, contact email…) • Access…

Focus on your subscriber experience

The subscription business is based on predictable recurring revenue, which is strongly depending on customer loyalty, and, by extension, in customer satisfaction and smooth user experience. Nexway solution empowers you to offer the best…

Monitoring

View active subscriptions (history and details) In order to monitor and follow closely your subscription business, and be able to answer any of your customers questions, you are able to access the full listing of your active subscriptions,…

e-Mails

At any stage of the subscription lifecycle, it is essential to keep in contact with your customer. When subscribing to your offer, he expressed a personal involvement that you need to acknowledge and support. We offer the possibility to reinforce…

Languages supported

With Nexway Monetize you have access to different languages by default. Depending on the location of your shopper, all the purchase experiences will be displayed in the relevant language to improve the seamless experience. Language Country ISO…

Want to run recurring payment & billing

What are recurring payments? Recurring payments are ongoing payments for products or services that are automatically collected from a shopper on a periodic basis (specific date, at regular intervals). These payments are charged to the same…

One-click payment

One-click payment allows online shoppers to purchase items without having to manually enter and re-enter billing and shipping information. Instead, they can simply use a predefined payment method. This feature can help boost your conversion…

Chargebacks

Chargebacks were designed to protect shoppers from unauthorized transactions and dishonest merchants. They result in the return of funds to a shopper and the loss of sales for businesses. The difference, however, is that with chargebacks, instead…

Refunds

A refund is a return of funds to a shopper for the purchase of a product or service. In some geographical locations, like in the European Union, shoppers are entitled to a right of withdrawal (cooling-off period) for products and services that…

Refund and chargeback management

Handling refund requests and chargebacks is one of the many services we offer at Nexway. • Refunds • Chargebacks