e-Mails

At any stage of the subscription lifecycle, it is essential to keep in contact with your customer. When subscribing to your offer, he expressed a personal involvement that you need to acknowledge and support. We offer the possibility to reinforce…

Upgrade & downgrade

It is undisputed today that one of the main indicators of your subscription business health is the lifetime value of your customers: you need to keep your customers loyal, and then be flexible enough to answer their evolving needs all along…

Lifecycle management

You can decide to set an expiration date for your subscription taking place after the expected renewal date, to optimize the renewal efficiency. In case the payment fails on the first attempt, this grace period will give your end-user…

Acceptance rate optimization

You can decide on the dates for the successive payment attempts (like 7 days before the renewal date, then renewal date, and a last one week after renewal date), or use our AI-powered smart replay feature. Smart Replay is designed to identify…

Prebilling notification

The subscription business is all about retention and customer satisfaction. We offer the possibility to schedule a personalized prebilling email, to be sent to your subscribers before the renewal takes place, informing him on the date of…

Renewal & billing interval

You can select the billing and renewal interval for your subscription holders, to adapt to the product or service you are providing. Besides the more common ones (yearly and monthly), you can select to renew the subscriptions every 3 months,…

Want to run recurring payment & billing

What are recurring payments? Recurring payments are ongoing payments for products or services that are automatically collected from a shopper on a periodic basis (specific date, at regular intervals). These payments are charged to the same…

One-click payment

One-click payment allows online shoppers to purchase items without having to manually enter and re-enter billing and shipping information. Instead, they can simply use a predefined payment method. This feature can help boost your conversion…

Chargebacks

Chargebacks were designed to protect shoppers from unauthorized transactions and dishonest merchants. They result in the return of funds to a shopper and the loss of sales for businesses. The difference, however, is that with chargebacks, instead…

Refunds

A refund is a return of funds to a shopper for the purchase of a product or service. In some geographical locations, like in the European Union, shoppers are entitled to a right of withdrawal (cooling-off period) for products and services that…