Monitoring your business

You can monitor your business through our Cocoon interface and track your orders, turnover, and margin. Nexway delivers official reports about your business on a monthly basis.

Canceling subscription orders

  When you cancel an order containing a subscription product: • The license is canceled and the product becomes inactive immediately. • You will have to refund the end user. • No renewal occurs upon expiry.   Having…

Canceling subscriptions

An end-user may wish to end (cancel) a subscription. When cancelling a subscription through the "Cancel subscription" API: • The order will NOT be canceled. • The license remains active until the expiration date. • No renewal will take…

Step 3: Process the payment in your system (mandatory)

Leverage your own payment system to process the payment of the purchase by the end-user.

Step 2: Propose cross-selling, upselling, and options for a selected product (optional)

Optionally, you can get a list of products and options to be added to the cart in addition to the initial product selected (getCrossUpSell API). Available options: • Download extension By default, end-user can download their products during…

Step 1: Check product stock (mandatory)

Nexway highly recommends checking your product stock before adding a product to the customer cart (getStockStatus API). If no stock is available, the order is refused.

List of services

Through Nexway API you can access the following API services: • Submit an order • Get cross-selling, upselling, and options information • Get product stock information • Get order data • Cancel an order • Extend download time •…

Ubisoft Products

Follow the instructions below to implement Ubisoft’s new SKA process, which uses a License Activation Portal (LAP). Identification You can use DRM data to identify Ubisoft products if you are using catalog version 2.4 or higher: 1. Search…

Casual Games

Most of the casual games are available for trial. In this case, the end-user can either: • Purchase the product (buy and download mode) • Download a trial version to try the game before buying it (try and buy mode) Both the “buy and…

Specific products

• Microsoft products • Casual games • Ubisoft products