Overview Nexway & Eset Case Study
Navigating global software sales comes with challenges – especially in diverse and highly regulated markets like India, Hong Kong, and Taiwan. Managing pricing, licensing, payments, and tax compliance can slow down growth.
ESET, a global cybersecurity leader, partnered with Nexway to streamline operations and expand efficiently across Asia.
Customer: ESET
Segment: Software Distribution
Vertical: Licensing Software
Target: B2C & B2B
Company size: Enterprise
Challenge 1: Remote Catalogue Support
Objective:
Ensure seamless data flow, live product updates, and fulfillment
Solution:
Nexway’s Remote Catalogue enabled real-time license management while keeping ESET in control
Result:
Full integration with ESET’s internal systems, uninterrupted product distribution
Challenge 2: Dedicated Renewal Flow
Objective:
Enable smooth license renewals and enhance customer experience
Solution:
A Manual renewal page with automated license validation and upsell opportunities
Result:
Faster renewals, product mapping for discontinued versions, improved customer retention
Challenge 3: Growth in Asian Markets
Objective:
Manage sales, tax, and compliance across key Asian markets
Solution:
Nexway’s Merchant of Record (MoR) handled payments, fraud, and tax compliance
Result:
Faster expansion, higher transaction success rates, seamless subscription sales
Scale your software business with Nexway
ESET streamlined operations, simplified compliance, and unlocked new markets with Nexway. Ready to expand?