Canceling subscriptions

An end-user may wish to end (cancel) a subscription. When cancelling a subscription through the "Cancel subscription" API: • The order will NOT be canceled. • The license remains active until the expiration date. • No renewal will take…

Canceling subscription orders

When you cancel an order containing a subscription product:• The license is canceled and the product becomes inactive immediately.• You will have to refund the end user.• No renewal occurs upon expiry.

Monitoring your business

You can monitor your business through our Cocoon interface and track your orders, turnover, and margin. Nexway delivers official reports about your business on a monthly basis.

Testing your implementation

Nexway provides a testing environment (staging environment) to allow you to develop and test your integration.Once your implementation is ready to go live, you need to inform Nexway and we will check with you that the following test scenarios…

Nexway Documentation & Support

Documentation Nexway provides additional documentation to help you implement the Connect solution: • Technical API documentation: apidoc.nexway.store/ • Product feed documentation reference: apidoc.nexway.store • FAQ : Frequently…

Specific products

• Microsoft products • Casual games • Ubisoft products

Casual Games

Most of the casual games are available for trial. In this case, the end-user can either: • Purchase the product (buy and download mode) • Download a trial version to try the game before buying it (try and buy mode) Both the “buy and…

Ubisoft Products

Follow the instructions below to implement Ubisoft’s new SKA process, which uses a License Activation Portal (LAP). Identification You can use DRM data to identify Ubisoft products if you are using catalog version 2.4 or higher: 1. Search…

List of services

Through Nexway API you can access the following API services: • Submit an order • Get cross-selling, upselling, and options information • Get product stock information • Get order data • Cancel an order • Extend download time •…

Step 1: Check product stock (mandatory)

Nexway highly recommends checking your product stock before adding a product to the customer cart (getStockStatus API). If no stock is available, the order is refused.