Online Fraud – Facts & Statistics Infographic

Online Fraud – Facts & Statistics Infographic

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Fraud has always been a part of human societies. However, the rapid rise in digital activity has created new opportunities for fraudsters, exposing businesses and consumers to increased risks of fraud and data breaches. As online fraud is…
Reducing SaaS churn rate: The what, why, and how?

Reducing SaaS churn rate: The what, why, and how?

   Keys points According to a study on SaaS growth and churn, churn rate costs companies worldwide a collective $1.6 trillion every year. If an SaaS business can keep its customers happy, their chances of building a thriving business…
Infographics: Global e-Commerce 2022 and Beyond

Infographics: Global e-Commerce 2022 and Beyond

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For businesses worldwide, the expansion of cross-border e-commerce offers exciting opportunities to reach new customers and expand into new online markets. The total value of all global cross-border e-commerce will hit $562.1 billion at the…
Time To Go Cross-Border

Key Statistics And Predictions For Global e-Commerce In 2021 – Time To Go Cross-Border!

Despite Covid-19 e-Commerce sites have continued to develop their international activity. Moreover, a large majority of them expect a substantial growth of global sales during the next two years. What factor(s) will be most essential to succeed…
Quick product marketing tips to kick off your 2021 SaaS business.

Quick product marketing tips to kick off your 2021 SaaS business.

Drive demand and adoption of your SaaS product through product marketing. The SaaS landscape is full of opportunities... but it is also full of competitors. Companies looking to gain a sustainable footprint in this profitable market need…
Fraud rates remain at record highs

Fraud rates remain at record highs – Are you prepared to fight it off?

Keys points • State of payment fraud – Trends and insights • Fraud Rates by Industry • Three steps to combat fraud • Handling Chargebacks and Fraud solution Fraud is often considered as a " bad word " that should be…
Subscriptions in the Software Industry - A Powerful Model for Business SaaS Growth

Subscriptions in the Software Industry – A Powerful Model for Business SaaS Growth

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Are you selling Software-as-a-Service (SaaS) or any subscription service? Then you are probably familiar with the struggle of increasing your recurring revenue. As a SaaS company, it's natural to look forward to the growth of your subscription…
Customer Service KPIs and metrics you should measure

Customer Service KPIs and metrics you should measure

The phone is the first way customers contact a company. Your call center, whether in-house or outsourced, is, therefore, a key contact point in your customer relationship strategy. To measure your customer service's efficiency, it is essential…
Infographics: Payment Forward

Infographics: Payment Forward

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It has become clear that we won’t be back to “business as usual” anytime soon. While many companies initiated temporary changes at the beginning of the pandemic, it is time to implement permanent changes to be more competitive in the…
4 Ways to Meet and Exceed Customer Expectations

4 Ways to Meet and Exceed Customer Expectations

 More than ever, online business has evolved and customers not only expect products and services but also high-quality shopping experiences as a norm. Customers are willing to pay more for better experiences and many will leave a business…